Customer reviews

Bradley Rogers
Bradley Rogers
18:52 16 Mar 24
More like family than any other jewelry store I’ve ever been to! This definitely my go to and will always support! Thanks Vic and team for being good people.
Nayeli Stopani
Nayeli Stopani
23:51 23 Feb 24
Very good customer service and excellent communication about cost and how long services take. I came here to get a ring resized and was satisfied with the quality. I also came here to get a watch sized down and was meet with efficiency and reliability.
Dan McKeon
Dan McKeon
22:50 13 Jan 24
Walked in there and asked to have my wife’s old engagement ring cut off because she could no longer get it off. The folks there treated us like family and had it off in minutes. No charge! Great people and great store!
Annebet Muceus
Annebet Muceus
21:52 01 Jan 24
The staff were eager to help me find a modern design for my heirloom ring. A simple design looked fabulous and was set professionally and in quick service. I was so pleased with the result.
Brian Fearnley
Brian Fearnley
02:56 23 Dec 23
I have shopped here for years. They have the highest quality jewelry and absolutely take customer service to heart. The people that work here really go out of their way to make sure everything is perfect. I'll never go anywhere else.
Patricia Patterson
Patricia Patterson
03:44 17 Nov 23
Met with owner. Nice, nice man. Place is big, people are friendly! This will absolutely be my “go-to” jewelry store.Patricia Patterson.Their merchandise is beautiful.
Jordan Taylor
Jordan Taylor
02:02 02 Oct 22
My go-to choice for gorgeous jewelry! Staff is friendly & attentive. Love Precision Diamonds!
Diane Padilla
Diane Padilla
14:00 15 Sep 22
This is a family owned, honest, top quality and reasonably priced. The staff makes you feel very comfortable.
Paul Harrod
Paul Harrod
23:51 29 Jul 22
We bought our wedding bands there. Really love the rings but it is THE SERVICE THAT STANDS OUT !!! THE BEST !! Candy & the staff made sure we were happy. We will be making our future jewelry purchases here ❤️
Dori Goetze
Dori Goetze
05:28 07 May 22
PRECISION DIAMONDS is the only jewelry store I go to buy my jewelry. They keep all my jewelry in tip top shape. They do all repairs & adjustments in house, they don't send things out to possibly get lost in the mail...Everyone that works there is very honest, friendly and knowledgeable about jewelry, stones & precious metals..It's a MUST STOP for anything you could possibly want to buy at a jewelry store cause they have a huge selection and their quality is OUTSTANDING on everything in the store. Very unique jewelry also..This is a store that you can TRUST...Precision Diamonds is the only jewelry store I will shop at. You gotta check them out, it'll be worth it for you to stop in. 😁
Matthew Sprague
Matthew Sprague
18:37 22 Jan 22
We are so incredibly happy we went to Precision Diamonds! No sales pressure, a lifetime of knowledge, and most importantly we were treated like family in every interaction. Thank you!!! Still need to come back in and pick a ring out for myself ^^
Mike Biglin
Mike Biglin
07:05 23 Aug 21
There the best knows there stuff VICTOR and his staff know there stuff VICTOR has been in the jewelry industry for 40+ years and very reasonably priced 5⭐💫 all around
Gayle Ayres
Gayle Ayres
16:07 02 Aug 21
Thank you, Moises, for the beautiful repairs that you made with my wedding ring and two very important family rings...above and beyond...and what a remarkable team you have there...fantastic customer service. Thank You!
Rob Stan Martinez
Rob Stan Martinez
18:16 29 Jul 21
Dan Mazza
Dan Mazza
01:30 10 Jul 21
Great bought$378.00 ring that another store wanted$1941.90 for glad to see a legitimate business Thanks.Took 5 days to get ring even fits thanks should have came here first and will be back!back two days later ordered one for other handThanks again
Jo Jo
Jo Jo
23:54 08 May 21
I really recommend you to go here because the customer service is amazing the prices are very affordable the people who work there are just straight up kind they ask you how you day was going they make shire you are having a good time this place is 10 out of 10 please come to this place
Robert Rivas
Robert Rivas
21:30 20 Apr 21
The customer service is great there & definitely friendly as well. I took in my Diamond chain to get fix and they did An amazing job with the repair & it was the only shop in town that was able fix it as well talk about Quality work . Shout out to to the repair man for been fair with prices and getting the job done in perfect timing
Zaine Magee
Zaine Magee
01:43 16 Oct 20
They make you feel very special every time you come in. Whether it’s for the big stuff or something small they are always the nicest people and have the best quality sourced diamonds.
Heather Naves
Heather Naves
19:25 19 Aug 20
Rob vicencio
Rob vicencio
15:17 06 Aug 20
What a great experience! Everyone here is wonderful and accommodating!! They want to see you happy!! They have the highest quality at the best price for sure. Atmosphere was excellent, inviting friendly didn't feel like I was out of my league and they treated is like they knew us. I WILL do business with this family owned business again!! Highly recommend!
lucy buecking
lucy buecking
00:15 09 Feb 20
The staff was always happy and helpful! I lost an earring, and decided to take the other one in to be made into a necklace charm. They helped me make the best choice for an option of reset vs just solder a loop on. They had a selection of chains and it's a perfect length for every day. They even told me they'd give me a couple bucks off for the 10k leverback they took the stone off of. Really nice people with super fast turn around.
Monica Dawson
Monica Dawson
02:29 25 Jan 20
Alissa Arata
Alissa Arata
02:47 27 Dec 19
All I have to say is outstanding! I was pleasantly surprised as I had a diamond I wanted to sell and I loved the atmosphere and attention to detail that the owner exhibited. Genuinely very happy with my experience. I highly recommend and will definitely be my go to for the future!
Amy Nutcher
Amy Nutcher
20:21 03 Dec 19
What an amazing place! We had a beautiful and personal experience! Everyone was so nice and attentive! We felt right at home and I absolutely love my new, beautiful engagement ring! I cannot stress enough how much we loved the experience of finding an engagement ring. We can't wait to go back to find our wedding bands! Thank you for making our special time that much more wonderful!
Karen Fisher
Karen Fisher
19:14 29 Nov 19
Pattie rackley
Pattie rackley
20:45 28 Jul 19
Wonderful service, and selection without being pushy. Brought in my mother in laws wedding set and my wedding band and Moses combined into a new ring. All within my budget. This family business is amazing
P.F. Cooper
P.F. Cooper
17:19 25 Apr 19
Sarak Milo
Sarak Milo
19:52 11 Apr 19
Thre perfect jewelry store in Reno with great selection and friendly staff. I had my watches serviced in there at great prices. Victor is a gentleman.
Guillermo Estrada
Guillermo Estrada
00:49 11 Apr 19
Víctor has the greatest customer service skills and knowledge, I highly recommend he's business!!!!
Eric Plumb
Eric Plumb
15:07 15 Mar 19
These guys were awesome. Super friendly and good-natured, and were able to fix a watch band for me while I waited and a necklace chain while I went to lunch. Charged me a pittance and chatted with me while I waited. They'll take good care of you; you won't regret going here.
MistiRenee Martinez
MistiRenee Martinez
23:25 09 Feb 19
So happy with the service provided to my fiancé and I, Lupita was an amazing host, and so helpful to us for matching a wedding band to my customs ring. THANK YOU! Will be returning soon.
Shawn Tabman
Shawn Tabman
16:07 12 Jan 19
This place is awesome. They made the buying experience of an engagement ring such a pleasure. They worked with my budget, remembered my name, gave me the best price they could. The engagement ring they put together for my fiance is the most beautiful I have ever seen. They know how to make a lifetime customer. I won't shop anywhere else for jewelry going forward, they earned that.I was so curious of who gave them one star, to find it was a rediculous person complaining about their friendly dog that never even comes into the show room -_-
Olivia Halligan
Olivia Halligan
17:09 10 Nov 18
This company is very knowledgeable about their products. Their very friendly and treat you like family. I'm very happy with my wedding ring and how unique it is.
Billy DeCaneo
Billy DeCaneo
04:25 16 Aug 18
Great staff everyone extremely helpful. Very reasonable with trade in value for diamonds. When shopping jewelry in Reno we will be back!
Bill Wolf
Bill Wolf
17:32 05 Mar 18
My husband and I have been dealing with Precision Diamonds since they were in Parklane Mall. Victor and Moises are very professional and so are the rest of the staff. We have never had any issues. They have even done special orders for us. When our daughter in laws wedding set was stolen they were able to give an appraisal for the insurance so they could submit a claim. Precision Diamonds was even willing to recreate the ring. Our son had bought the diamond in Iraq in deployment. This event was heart breaking and they were there for us. Very compassionate people.
Owen
Owen
22:17 03 Mar 18
Came here and got an engagement ring. Victor, Candy & Mosses were very friendly and professional, and were determined to help me on my case.
Nadine Barker
Nadine Barker
22:11 18 Nov 17
I love this place and Moises is a cut above! So helpful, knowledgeable and skilled.
Joan Blumenfeld
Joan Blumenfeld
01:54 01 Jun 17
I needed a new watchband and was treated really well even though this is an inexpensive item. The person who waited on me, Bill, was extremely helpful and spent extra time getting the buckle changed from the one that came with the band to the original one for the watch. Even though it took him quite a while to do this as it is very finicky work he did not charge me. I would highly recommend this place.
Jennifer Smith
Jennifer Smith
00:36 25 May 17
Our family has been going to see Victor and his family for nearly a quarter century, since back in the days when he had a kiosk in Park Lane Mall. I refer everyone to them. They not only have an amazing selection and great quality, but have always gone way above and beyond to make sure we are happy with every aspect of our purchases, or even if we don't end up making a purchase. They truly treat you as part of the family. You will not regret using Precision.
Wendy F
Wendy F
13:43 28 Apr 17
After visiting several local jewelers,on a simple repair job,and the shocking amounts they wanted ,I visited Precesion Diamonds. It doesnt get any better than this,friendly ,professional,no attitudes,and most importantly beautiful work,and very fair prices. I will bypass everyone else now, and give them my business. A beautiful selection of jewelry and watches. Just a superior business period.
Jeremiah Fischer
Jeremiah Fischer
19:44 23 Dec 16
Great and quick service! I dropped in on Dec.23 to get the prongs fixed and the ring cleaned. I asked for a box, which was given for free with the tip for the jeweler. There was no base fee, and recommended tip was much less than the lowest amount I'd expected to pay. Even if it's not the holidays, should you have a similar experience, I implore you to overtip as well.
B F
B F
02:57 08 Jul 16
Victor and his team are by far the best in town. I have done my fair share of jewelry buying at places like Helzberg and Zales and I must say, you are selling yourself short in more ways than one by shopping at stores like those. After buying several items from Zales I went for a Valentine's gift (a new ring) and the lady told me I would have to pay to have my new ring sized. A brand new ring that didn't fit - seriously?! That was my final straw. My husband was done with their quality and their customer service. Being a business owner ourselves I know first hand that customer service SHOULD be #1. For my birthday recently not only did I get an amazing surprise with my gift but I got the most beautiful sapphire on the market (surrounded by so many diamonds I cannot count them all without trying!) but I didn't pay for sizing and I didn't try to get sold on some warranty by the sales people. You want down to earth, quality customer service and amazing products all in one stop? Go see Victor and his crew at Precision Diamonds. You won't be sorry.
Mike Schulze
Mike Schulze
15:41 30 Apr 16
The staff is fried blu, knowledgable and very professional!
Precision Diamonds
Precision Diamonds
23:50 28 Jan 16
The new address is 4145 S Virginia St
Benjamin Wood
Benjamin Wood
18:58 22 Dec 15
Great staff repaired my ring in no time. No complaints
Kristina Hoferer-Smith
Kristina Hoferer-Smith
15:36 29 Nov 15
I shop here and am impressed by their service. They have a beautiful selection of jewelry.
Dave Schwartz
Dave Schwartz
16:49 09 Jun 15
We've been purchasing jewelry from Precision Diamonds for years. Never been anything but satisfied. Great repairs, too.
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